We open every caseback before we ship.

Watchflix NYC is the online US branch of Watchflix LA, an independent luxury watch store in downtown Los Angeles (605 S Hill St.), open since 2022. We sell 33,000+ new, unworn and pre-owned watches from 295 brands, including Rolex, Patek Philippe, Audemars Piguet, Omega and Cartier. Every watch is in stock in the US, checked by our specialist before it ships, and covered by our 24-month warranty.

Yes. Every watch is checked by our specialist before it ships: reference and serial against the papers, case and bracelet, dial and hands under a loupe, the movement, a timing test, and a pressure test for water-resistant watches. Each listing states the condition, year and whether the original box and papers are included, and every watch comes with our 24-month warranty.

Shipping in the US is free and fully insured, and takes 1–3 business days once the watch ships, after at least 24 hours of processing; you collect it at your nearest FedEx location with a photo ID, so it never sits at a door. Outside the United States? Message us on WhatsApp first and we confirm delivery to your country, the cost and the time. Import duties and taxes are paid by the buyer. Returns are accepted within 14 days of delivery, with no restocking fee.

Yes. Send the brand, model, reference, condition and photos and we reply with an offer within 24 hours. We send a free insured shipping label, inspect the watch, and pay by wire transfer within 1–2 business days after inspection.